Engineering digital solutions that drive success
Salesforce Services
solutions that streamline processes, enhance customer engagement, and drive measurable digital transformation
Experience
At Torei Consulting, we help companies across LATAM harness the full power of Salesforce to transform sales, marketing, and service processes. Our certified consultants deliver practical, results-driven strategies that align technology with business outcomes. Implementations are designed to drive measurable KPIs, increase adoption, and create sustainable operational improvements across departments.
Salesforce Partnership
We are proud to be Salesforce partner, you can find us in: Salesforce Partner Portal
Salesforce Customer 360
Local Insight, Global Standards
Latin American organizations face specific constraints and opportunities: varied regulatory regimes, multilingual needs, and diverse legacy system landscapes. Our approach blends global Salesforce best practices with regional experience to minimize friction and accelerate time to value. We tailor solutions to local workflows while maintaining scalable architecture that supports growth across multiple countries.
End-to-End Salesforce Services
We offer a full stack of Salesforce services and capabilities designed to support growth stages from pilot to enterprise-scale rollout. These include:
- Strategy & Advisory: business assessments, ROI modelling, roadmaps and governance frameworks aligned to target KPIs.
- Architecture & Design: multi-cloud architecture, data modelling, security and compliance planning.
- Implementation: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud and Data Cloud deployments.
- Data Migration: ETL strategies, deduplication, cleansing and staged migration workflows to reduce risk.
- Integration: API-led integrations with back-office systems, ERPs and analytic platforms (see our MuleSoft Integration Services).
- Change Management & Training: role-based training, adoption metrics and ongoing enablement sessions.
- Managed Services: ongoing support, optimization, and feature delivery through a predictable governance model.
Industries and Use Cases
Our engagements span banking, insurance, retail, logistics, telecommunications and healthcare. Typical use cases include:
- Sales process optimization and CPQ implementations to shorten sales cycles and improve quoting accuracy.
- Service Cloud deployments to centralize customer support, reduce average handling time and improve NPS.
- Marketing Cloud and Journey Builder integrations to orchestrate personalized cross-channel campaigns.
- Patient management and coordination systems in healthcare to improve outcomes and operational efficiency.